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On-Site Technical Support

Bay Network Solutions prides itself on excellent customer service. Whenever we get a new customer we make sure our presence is felt immediately by having our team of IT specialists on site and in person learning about your business needs and acting as a consultant in making sure systems are running properly and most cost efficiently. This is particularly important because if an issue ever arises and needs speedy service we will already have a familiarity with your systems and what would be the best solution going forward. The fact that we are also local to you and can be onsite quicker than our competitors is particularly valuable. Your business will never have to fear a delay in productivity. Whenever you need us we will be there.

Antivirus Services

One of the largest threats facing your business today is ransomware malware. This malware infects your computer systems and restricts your business’s access to use their computers freely. It also demands that the user pay a ransom to the operators of the malware to remove the restriction. Bay Network Solutions offers a customized service for your business that protects your computer systems and allows you to continue with business as usual. We take the time to ensure all of your employees understand how to protect themselves from these malicious threats and train them how to do so. We host lunch and learn sessions to make sure everyone is on the same page and that everyone is well informed in avoiding these situations. Our premium antivirus and malware protection takes care of virus, spyware, phishing attacks, and identity theft, as well as keeping potential threats from interrupting internet connection and scheduling.

Mobile Office Solutions

On the road, out of town, or at the beach; Stay connected to your business at all times. In today’s world, running a business is more than a full time job. Fortunately, the technology exists so you can stay connected with your business no matter where you are. From mobile smartphones to remote access, there are a wide range of capabilities that you can take advantage of and today it’s more cost effective than ever. We can help you find the best mobile platform and device for your needs, and get you connected so no matter where you are, access to your business is at your fingertips. You and your staff can benefit from remote access as well; whether you have multiple locations or have staff that can work from home, we can work with you to create a secure connection so you and your end-users can easily get to the files and software they need

Remote Technical Support

Bay Network Solutions provides the added benefit of being able to access your organization’s IT systems and initiate support without being there physically in person. This means that if an issue arises whether day or night, weekend or weekday, we will be available to ensure business runs smoothly. If remote support does not completely solve the issue at hand we will be there in person first thing to make sure the problem does not persist. The person you call or email with an issue will be aware of your systems and what is most important to your business needs to troubleshoot.

SPAM Protection

Besides being a giant time waster for businesses, spam is also known for spreading harmful malware, which will cause a lot of day-to-day IT issues.  Stop letting unsolicited junk mail get between your staff and their jobs. Total BayNS Email Protection is a cost effective, extremely powerful, and 100% hosted solution with no software to install.  Using intelligent pre-designed filters, malevolent email is stopped before entering your network, and anything questionable is quarantined and presented to you daily, so you never miss an important email that may have looked too spammy. You’ll notice an IMMEDIATE drop in junk email the moment Total BayNS Email Protection is turned on. The technology includes several layers of protection to block out viruses, phishing attempts, Denial of Service (DoS), Directory Harvest Attacks (DHA), and other email attacks, think of it as a firewall that applies specifically to your email.  You will prevent these threats from entering your organization and vastly increase your staff’s productivity.

Data Backup & Disaster Recovery

Is your data secure? Would it survive a disaster?

Any seasoned computer technician will tell you, there are two types of hard drives – those that have failed and those that will fail.  The only question is when.  With Total BayNS Backup & Disaster Recovery, you can have peace of mind knowing all of your data is continuously archived, redundant, and ready to restore at a moment’s notice, even after a major disaster.

Your company’s data is one of its most valuable assets, yet over 80% of businesses don’t have a reliable backup solution. Regardless of your type of business, your data is vital. Our bullet-proof system not only backs up your data every fifteen minutes, but in the event of a server malfunction, it can assume the role of that server, while still performing incremental backups. 

Need more details? Contact us

We are here to assist. Contact us by phone, email or via our Social Media channels.

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